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So far CRM Mitchell1 has created 89 blog entries.

2004 Dodge Caravan

2020-07-01T22:03:12+00:00

Dodge Caravan

Mileage
149,025
Service Date
6/30/2020
Services Performed
  • C/S THAT THE VEHICLE IS RIDING ROUGH AND HARD TO GET UP TO HIGH SPEEDS ON HIGHWAY – PLEASE ADVISE
  • PERFORM DIGITAL INSPECTION AND ADVISE OF FINDINGS WITH VEHICLE REPORT
  • removed and replaced #2 and #4 injectors test drove and verified repair
 
DANA S. gave our service a 5 star review on 6/30/2020
2004 Dodge Caravan 2020-07-01T22:03:12+00:00

2013 Acura MDX

2020-06-25T22:02:46+00:00

Acura MDX

Mileage
109,175
Service Date
6/24/2020
Services Performed
  • CUSTOMER HAS FAULT CODES FOR VARIABLE CAM SHAFT OILING. WOULD A BG ENGIEN OIL RESTORATION TAKE CARE OF THIS.
  • PERFORM BG RESTORATION SERVICE WITH THREE OIL FILTERS AND FINAL OIL CHANGE AND FUEL TREATMENT
  • PERFORM DIGITAL INSPECTION AND ADVISE OF FINDINGS WITH VEHICLE REPORT
 
CHON S. gave our service a 5 star review on 6/24/2020
2013 Acura MDX 2020-06-25T22:02:46+00:00

2012 Audi Q7

2020-06-05T22:00:35+00:00

Audi Q7

Mileage
39,910
Service Date
5/29/2020
Services Performed
  • C/S THAT THEY JUST PURCHASED VEHICLE AND DOES NOT KNOW MAINTENANCE HISTORY AND THAT THE SERVICE LIGHT IS ON. CUSTOMER REQUESTING A FULL INSPECTION. PERFORM 96 POINT INSPECTION
  • performed lof
  • replaced air filter
  • replaced battery
  • replaced cabin air filter
  • replaced fuel filter
  • rotated tires
 
RANDY B. gave our service a 5 star review on 6/2/2020
2012 Audi Q7 2020-06-05T22:00:35+00:00

2012 MINI Cooper

2020-05-27T22:01:17+00:00

MINI Cooper

Mileage
103,617
Service Date
5/26/2020
Services Performed
  • PERFORM 34 POINT INSPECTION AND CUSTOMER IS INTERESTED IN BG SERVICES
  • PERFORM ENGINE OIL FLUSH AND OIL CHANGE WITH BG PRODUCTS
 
JOE S. gave our service a 5 star review on 5/27/2020
2012 MINI Cooper 2020-05-27T22:01:17+00:00

2009 Mercedes-Benz SL550

2020-05-02T22:01:14+00:00

Mercedes-Benz SL550

Mileage
69,335
Service Date
4/30/2020
Services Performed
  • bleed hydraulic system
  • installed overhead module and verified proper operation at this time.
  • keys are working after overhead module was replaced
  • performed 34pt
  • replaced oil sep and cam plugs
  • replaced pump unit and verified proper operation at this time
  • verified all position sensors are operational, pump too weak to operate trunk hydraulics
  • verified position sensors are operational, found overhead module not communicating which is the communication pass through module for lock sensors.
 
Mick U. gave our service a 5 star review on 5/1/2020
2009 Mercedes-Benz SL550 2020-05-02T22:01:14+00:00

2008 Mercedes-Benz S550

2020-04-25T22:01:24+00:00

Mercedes-Benz S550

Mileage
109,606
Service Date
4/24/2020
Services Performed
  • REPLACED RF AIR STRUT AND EST DROVE TO VERIFY REPAIR
  • VERIFIED CONCERN FOUND RF AIR STRUT LEAKING CAUSING VEHICLE TO LOWER THE RIGHT SIDE REC REPLACING FRONT AIR STRUTS AND LEVEL SENSORS PER VEHICLE AGE TO REDUCE THE CHANCE OF FURTHER SUSPENSION FAILURES. CUSTOMER DECLINED AT THIS TIME AND WOULD LIKE ONLY RF STRUT REPLACED
 
Bill S. gave our service a 5 star review on 4/24/2020
2008 Mercedes-Benz S550 2020-04-25T22:01:24+00:00

2011 MINI Cooper

2020-04-21T22:01:56+00:00

MINI Cooper

Mileage
94,951
Service Date
4/20/2020
Services Performed
  • PERFORM 34 POINT INSPCTION
  • PERFORM BG AIR AND FUEL SYSTEM CLEANING. QUALIFIES FOR BG LIFE TIME PROTECTION PLAN IF ELIGIBLE
  • SPARK PLUGS – Remove & Replace – All Applicable Models
  • VEHICLE RUNS RUFF WHEN COLD. SURGES POWER WHEN HITTING PASSING GEAR. LOTS OF BLACK RESIDUE COMING FROM EXHAUST. MAINTENANCE LIGHT IS ON DASH. AND BULB LIGHT. PERFORM VEHICLE REPORT AND ADVISE.
 
BLAKE H. gave our service a 5 star review on 4/20/2020
2011 MINI Cooper 2020-04-21T22:01:56+00:00

2013 Volkswagen CC

2020-04-12T22:00:39+00:00

Volkswagen CC

Mileage
49,737
Service Date
4/10/2020
Services Performed
  • COMBINATION WITH INTAKE REMOVED. PERFORMED INTAKE VALVE CLEANING.
  • FOG LAMP BULB – Remove & Replace – One
  • INTAKE MANIFOLD – Remove & Replace – In-Line4
  • MOUNT AND BALANCE 2 TIRES.
  • p2015 intake manifold flap actuator is inop, rec replacing intake manifold.
  • perform 34 point inspection
  • PERFORM BG BRAKE FLUID FLUSH PERFORM EVERY 2 YEARS 30,000MILES. ELIGIBLE FOR THE BG LIFTIME WARRENTY PLAN 2
  • REPLACE REAR BRAKE PADS AND ROTORS
  • TIMING COVER &/OR GASKET – Remove & Replace – In-Line4 Upper
 
GLENN J. gave our service a 5 star review on 4/11/2020
2013 Volkswagen CC 2020-04-12T22:00:39+00:00

2014 BMW 328i

2020-04-11T22:01:20+00:00

BMW 328i

Mileage
80,982
Service Date
4/10/2020
Services Performed
  • 34 POINT INSPECTION
  • remover rear seat, removed fuel pump, installed new pump, installed rear seat, test drove and verified vehicle is operating as intended at this time.
  • Unable to duplicate concern at this time, have 1100-01 for high side fuel system cut out. 11a0-02 high side pressure plausibility too low. 481B-01 in fuel pump control unit for low side pump. contacted tech line with pressure test results. Theory is fuel pump module is affecting low side pump performance in turn causing high side fuel system to run out of fuel. rec. replacing low side pump and module or continue testing until concern can be duplicated. this may take some time. consulted with customer on 04/09/2020 and customer has decided to replace low side pump only at this time.
 
HUGH T. gave our service a 5 star review on 4/10/2020
2014 BMW 328i 2020-04-11T22:01:20+00:00

2005 Volvo S60

2020-04-03T22:00:45+00:00

Volvo S60

Mileage
157,984
Service Date
4/1/2020
Services Performed
  • 34 POINT INSPECTION
  • DIAG FLUID LEAKING FRONT THE FRONT MADE A 2 FOOT PLUS PUDDLE ON THE GROUND.
  • INSTALL NEW GENUINE VOLVO OIL FILTER HOUSING.
  • INSTALL PASSENGER SIDE UPPER BRAKE LIGHT BULB
 
CLIFF Y. gave our service a 5 star review on 4/2/2020
2005 Volvo S60 2020-04-03T22:00:45+00:00